Are you facing issues with mobile data or MMS on your Woolworths Mobile phone? Don’t fret! Incorrect APN (Access Point Name) settings can be a common culprit. But fret no more, this guide will help you troubleshoot the issue and get you back online, regardless of whether you’re using an Android or iPhone device.
What is Woolworths Mobile APN (Access Point Name)?
Woolworths Mobile APN settings act like a gateway between your phone and Woolworths Mobile’s network. They tell your device how to connect to the network for data and MMS services. Incorrect Access Point Name settings can lead to issues like:
- Inability to access mobile internet.
- MMS messages not sending or receiving.
Follow the below 2 simple steps to fix your internet and MMS issues on Woolworths Mobile.
How to setup Woolworths Mobile APN Settings for Android and iPhone?
- Android: The location can vary depending on the manufacturer. Usually, it’s found under: Settings > Mobile Network (or Cellular Network) > Access Point Names (APNs). If you’re unsure, consult your device manufacturer’s support guide.
- iPhone: Settings > Mobile Data > Cellular Data Network.
How to configure Woolworths Mobile APN Settings?
You can configure Woolworths Mobile APN settings by entering the following details in your Access Point Name settings menu:
| Field Name | Value |
|---|---|
| Name | Mobile Data |
| APN | mdata.net.au (Try telstra.internet if the first fails) |
| APN Protocol | IPv6 (Try IPv4 if IPv6 doesn’t work) |
| Proxy | (Leave blank) |
| Port | (Leave blank) |
| Username | (Leave blank) |
| Password | (Leave blank) |
| Server | (Leave blank) |
| MMSC | http://mmsc.mdata.net.au:8003/ |
| MMS Proxy | 10.1.1.180 |
| MMS Port | 80 |
| MMS Protocol | WAP 2.0 |
| MCC | 505 |
| MNC | 01 |
| Authentication | (Leave blank) |
| APN Type (Android Only) | default,dun,supl,mms |
Important Notes:
- You might need to create a new APN profile or edit an existing one.
- Save the settings after you’ve entered the details.
How to troubleshoot Woolworths Internet or MMS issues?
If setting the correct APN doesn’t resolve the problem, there might be other factors at play. This guide explores some further troubleshooting steps:
- Restart Your Device: A simple restart can sometimes fix temporary glitches.
- Check for Outages: Is there an outage in your area? Check the Woolworths Mobile website or app for planned or unplanned outages.
- Enable VoLTE and Wi-Fi Calling (if applicable): These features can improve connectivity, especially in areas with weak signal strength. Refer to your device’s settings menu for instructions. (Note: Not all Woolworths Mobile plans or devices support VoLTE and Wi-Fi Calling).
By following these steps, you should be able to diagnose and fix most common network issues related to Woolworths Mobile APN settings. If you’re still experiencing problems after trying these steps, check out our guide on how to fix apn settings or contact Woolworths Mobile for further assistance.
